Luxury apartments — frequently asked questions

We currently offer four distinct floor-plan categories: one-bedroom suites ranging from 650 to 780 square feet, two-bedroom residences between 950 and 1,100 square feet, three-bedroom family homes spanning 1,300 to 1,500 square feet, and our signature penthouse collection starting at 1,800 square feet. Every layout includes a private balcony or terrace, in-unit laundry, and premium finishes such as quartz countertops, wide-plank hardwood flooring, and custom Italian cabinetry. Floor plans and virtual tours are available upon request.

Standard leases run for twelve months, though we also offer flexible six-month and eighteen-month options for residents who need shorter or longer commitments. Month-to-month arrangements are available after the initial lease period. Each lease includes access to all building amenities at no additional charge. Early termination is possible with sixty days' written notice and a modest administrative fee outlined in the lease agreement.

Your monthly rent covers heating, hot water, access to all shared amenities (pool, fitness centre, rooftop terrace, co-working lounge), one secure underground parking spot, concierge services during business hours, and building-wide high-speed fibre internet. Electricity and personal contents insurance are the responsibility of the resident. We provide a detailed breakdown of all costs before you sign so there are never any surprises.

Residents enjoy a heated indoor saltwater pool, a fully equipped fitness centre with Peloton bikes and free weights, a landscaped rooftop terrace with barbecue stations and lounge seating, a third-floor co-working lounge with complimentary espresso, a private dining room available for reservation, a pet-grooming station, bicycle storage, and secure underground parking with electric-vehicle charging. Our concierge team can also arrange dry-cleaning pickup, grocery delivery, and restaurant reservations.

Yes. Our 2,400-square-foot fitness centre is open 24 hours a day, seven days a week. Equipment includes commercial-grade treadmills, ellipticals, rowing machines, a cable-crossover station, a full free-weight area with dumbbells up to 100 pounds, kettlebells, resistance bands, and two Peloton bikes. A dedicated stretching and yoga area with mats and foam rollers is also available. We refresh and service all equipment quarterly to ensure everything stays in top condition.

Absolutely. We are a pet-friendly community and welcome both cats and dogs. There is a modest monthly pet fee of $50 per animal, and we ask that all pets be registered with our management office. Dogs must be leashed in common areas, and we provide a ground-level pet-relief area with waste stations. Our on-site pet-grooming station includes a wash tub, blow dryer, and grooming table — all complimentary for residents.

Maintenance requests can be submitted through our resident portal, by phone, or in person at the front desk. Non-emergency requests are typically addressed within 24 hours during business days. Emergency issues — such as water leaks, heating failures, or security concerns — are handled immediately by our on-call maintenance team, which is available around the clock. We track every request digitally and follow up with residents to confirm satisfaction once the work is complete.

Security is a top priority. The building features biometric entry at all main entrances, key-fob access for elevators and parking levels, 24-hour HD video surveillance covering lobbies, hallways, parking areas, and exterior perimeters, and a dedicated on-site security team during evening and overnight hours. Each unit is equipped with a smart deadbolt lock, and residents can grant temporary digital access to guests through our mobile app. Visitor parking is monitored and requires registration at the front desk.

Once your lease is signed and your deposit is received, our resident-services team schedules a move-in date and time that works for you. We reserve the service elevator exclusively for your move and provide padded wall protectors to keep common areas pristine. On move-in day, you will receive your key fobs, parking passes, a welcome package with local restaurant recommendations, and a brief orientation tour of the building. Our concierge can also coordinate with professional movers on your behalf if needed.

We require a security deposit equal to one month's rent at the time of lease signing. This deposit is fully refundable upon move-out, provided the unit is returned in good condition — normal wear and tear excepted. A detailed move-out inspection is conducted jointly with the resident, and any deductions are itemised in writing. Refunds are processed within 30 days of the inspection date.

Of course. We encourage all prospective residents to visit in person before making a decision. Private viewings are available Monday through Saturday and can be booked online, by phone at +1 819 050-7815, or by emailing [email protected]. During your visit, you will tour a model suite, explore the amenity spaces, and meet a member of our leasing team who can answer any questions specific to your needs. Virtual tours are also available for out-of-town applicants.

Yes. We offer designated visitor parking spots on the ground level of our parking structure. Guests must register their vehicle at the front desk upon arrival. Overnight guest parking is permitted for up to three consecutive nights per visit. For longer stays, residents can request a temporary guest pass through the resident portal. There is no charge for guest parking.